Avbokningsavgifter

Vi tar inte ut någon avgift för bokningar som avbeställs 7 dagar eller mer före hämtningstidpunkten. Om du avbeställer din bokning efter denna tid gäller följande avgifter:

  • Om du avbeställer bokningen mindre än 7 dagar före upphämtningstiden debiteras du hela kostnaden för bokningen eller upp till högst 280 SEK, beroende på vilket som är lägst.
  • Om du avbeställer bokningen mindre än 24 timmar före upphämtningstiden debiteras du hela kostnaden för bokningen eller upp till högst 700 SEK, beroende på vilket som är lägst.

Avgifterna ovan gäller för samtliga länder med untantag för Storbritannien där följande avgifter gäller:

  • Om du avbokar bokningen mindre än 7 dagar före upphämtningstiden debiteras du antingen hela beloppet för bokningen eller max 488 SEK om bokningskostnaden är högre än 488 SEK.
  • Om du avbokar bokningen mindre än 24 timmar före upphämtningstiden debiteras du hela kostnaden för bokningen.

Vid en avbokning sker återbetalning till ditt kreditkort, minus avgiften ovan.

Underlåtelse att komma

Om du underlåter att hämta bilen det angivna hämtningsdatumet förbehåller vi oss rätten att ta ut en avgift för denna underlåtelse, antingen kostnaden för bokningen eller upp till högst 700 SEK, beroende på vilket som är lägst. Om du underlåter att komma sker återbetalning till ditt kreditkort, minus underlåtelseavgiften.

Ej använda hyrdagar

Lägg märke till att eventuella hyrdagar som inte används för förbetalda bokningar ej återbetalas.

Ovan nämnda avgifter gäller för alla länder förutom Storbritannien dä följande avgifter gäller:

Om du inte hämtar upp din bil vid den utsatta upphämtningstiden reserverar vi oss rätten ta ut en avgift för den icke utnyttjade hyrtiden.

Iceland

Additional Driver Policy

Additional drivers are permitted at a fee of 22.49 EUR plus tax, up to a maximum of two additional drivers per rental.

Age Requirements

Minimum rental age is as follows: 20 years for car groups: MBMN (Mini), EDMN (Ecomomy), CDMN (Compact), IDMN (Intermediate), CXAR (Compact Special), SDAN (Standard), IWMN (Intermediate Wagon-Estate), IXMN (Intermediate Special), IFMN (Intermediate 4x4), LWAR (Luxury Wagon-Estate), FVMN (Full Size Pax Van) and SFAN (Standard 4x4). 23 years for car groups: FFAR (Full Size 4x4), PVMN (Premium Pax Van) and PFMN (Premium 4x4). 25 years for car groups XVMN (Special Pax Van), LFAR (Luxury 4x4) and XFAR (Special 4x4). There is no maximum age limit. There is no young drivers surcharge. Note: Driving Licence must have been held since 1988 when renting car group PVMN (Premium Pax Van).

Cross Border Policy

Vehicles are not permitted to be driven into other countries

Delivery / Collection

Delivery & collections within office hours are available at a cost of EUR 48.19 + tax to hotels & guesthouses within the city only (within 10 kms).

Insurance Excess

Collision Damage Waiver & Theft Waiver limits the customer's financial responsibility for loss, damage or theft of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 2300 EUR. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer .

License Requirements

Driver must have held a valid drivers license for at least one year for all cars except PVMN (Premium Pax Van), for which the driving licence must have been held since 1988. An International Driving license is not required. Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

One Way Rentals

Domestic one way rentals between all locations is allowed at a cost of EUR 120.48 + tax for all car groups except for the following stations were they are free of charge: Akureyri AEYC71/01 to Akureyri Airport AEYT71/01. Free of charge (and vice versa). Reykjavik REKC71/01 to Keflavik International Airport KEFT71/01. Free of charge (and vice versa). Reykjavik REKC71/01 to Reykjavik Domestic Airport RKVT71/01. Free of charge (and vice versa). Keflavik International Airport KEFT71/01 to Reykjavik Domestic Airport RKVT71/01. Free of charge (and vice versa). One ways are free of charge between stations in the same city. Minimum rental length is one day. International one ways are not permitted.        

Out of Hours Policy

On request at Keflavik international airport only. The out of hours charge is EUR 45.00 + tax.

Payment Policy

All major credit cards (Visa, MasterCard and Diners), National charge card, National vouchers, Travellers cheques (Euros), Eurocheques, and cash are accepted with driver license identification and/or passport. A credit card is always required for deposits which are held on the card until the vehicle is returned. Credit card number taken - card not authorised. Two credit cards must be provided for groups LWAR and LFAR. The deposit amount is EUR 275.00 plus 20% of the estimated rental charges.

Refuelling Policy

Vehicles are supplied with a full tank of fuel and are to be returned full. If not returned full, a 25% surcharge on fuel price applies.

Roadside Assistance

A 24-hour emergency phone number is provided. Mechanics from Akureyri and Reykjavik can be sent, or customers will be referred to a local garage. A replacement car will be provided if necessary.

Special Equipment

Infant seats - CSI (0 - 1 year or 0-13 kg) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of EUR 40.16 + tax per rental. Baby Seats - CSB (1 - 3 years or 9 - 18 kg) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of EUR 40.16 + tax per rental. Child/toddler seats - CST (4 - 7 years or 15 - 30 kg) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of EUR 40.16 + tax per rental. Booster seats - BST (up to 12 years) are available at a cost of EUR 6.43 + tax per day, with a maximum charge of EUR 40.16 + tax per rental. Trailers are available for groups XVMN (Special Pax Van), FFAR (Full Size 4x4), PVMN (Premium Pax Van) and PFMN (Premium 4x4) only at a cost of EUR 36.14 + tax per day. The replacement amount is EUR 562.25 + tax. GPS is available for all cars EUR 12.04 + tax per day. Replacement amount is EUR 562,25 + tax. Snow Tyres - STR are available free of charge from 14th October until 14th April. Luggage racks - Not Available Ski racks - Not Available This country does not provide reflective jackets and is not required by law to do so. Note: Baby seats (CSB) are not loaded in the system, so if required please add remarks to the reservation. Special equipment is available on all rentals, including one ways, On-Request with 24 advance notice required.

Surcharges

Airport fee 24.10 EUR + TAX - only applies to Keflavik Int Airport

Tax

25.5% For more information about driving abroad, visit:  www.nationaldrivesafe.com